Tuesday, September 15, 2015

Thank You Note

I walked into the office this morning and dreading another long day at work because we've been working late hours which means that I get home later because train/buses are slower. I open an email and the first email I received was an encouraging note from a student. Subject title was: "Thank you for being a great financial advisor".
"I don't know how many students tell you that you are such a kind and helpful advisor so I wanted to express that to you. From my first semester at Nyack you have been so caring and have guided me through my questions and concerns. God bless you so much for being a light. I definitely see God's love through you. I know you have a lot to deal with and I pray that God gives you abundant strength and resilience. Thank you for helping me yesterday. I was in a rush to pick up my younger sister who was sorta lost in a train station. Praise God everything is ok And I was able to meet up with her. I'm sorry if I wasn't too smiley or kind yesterday. I felt bad that I couldn't even congratulate you on being back and having your baby. Thank you for understanding my situation and being there. God bless you so much Joan and thank you for all that you are and do. I'm sure our Lord sees your effort and will reward you as He sees fit."
 
There are not many rewards or appreciation days with the specific department I work with simply because we deal with peoples money and finances and so it's most students least favorite department to work with. Most days, I deal with students who are typically huffing and puffing and upset about something regarding finances. My job is to make their financial aid process go as smooth as possible and make their experience with the us as staff. It makes me glad that there are the handful of students that appreciate what we do. We don't expect appreciation from our students but when we get a little, it does make our day.